TERMS AND CONDITIONS
Please Read the Following While Placing the Order for Valentines Day, Mothers Day, Rakhi, Diwali, New Year
● Guaranteed Delivery of orders for metros in India (like Mumbai, Delhi, Chennai, Kolkata, Pune, Hyderabad, Bangalore, Ahmedabad) placed by One Day before 8:00 PM India Time. The Orders received after 8:00 PM one day before the occasion date would be on best effort basis. They would be delivered by the date following the Occasion Day
● Due to heavy seasonal rush, We would NOT be able to COMMIT on the time for delivery of orders on these Occasions. But all the orders qualifying the term above would be delivered on the Date Specified.
● Some of the orders for the occasion given above may be delivered on 1-2 days before the Occasion Date also.
● We would try to maintain the flavor and shape of the cake as per the order. But due to heavy seasonal rush, we may not be able to commit on the flavor and shape. However the quantity of the cake is guaranteed.
Please Read the Following While Placing the Orders for Raksha Bandhan and Rakhi :
● The picture of Products are Indicative. The actual Product may differ from as it is shown on the website. No claim about the identical Gifts would be accepted.
● Due to heavy seasonal rush, We would NOT be able to COMMIT on the time for delivery of orders on Raksha Bandhan (20, 21 August). But all the orders qualifying the term above would be delivered on the Date Specified.
● Some of the orders for the occasion given above may be delivered on 1-2 days before the Rakhi also
● We would try to maintain the flavour and shape of the cake as per the order. But due to heavy seasonal rush, we may not be able to commit on the flavour and shape. However the quantity of the cake is guaranteed.
● The Delivery Time of the orders on 20, 21 August is 6:00 AM to 10:00 PM. Your order can be delivered any time between this duration. We would not be able to provide any time commitment.
● The Delivery Confirmation can be given next day only
● The lead time for orders that have only Rakhi is 3-4 working days. Such orders would be shipped by courier.
Same day and Guaranteed Delivery to India - Send Gifts to India, Flowers to India, Cakes to India
● Delivery schedule varies between same day delivery to delivery within three business days depending on the destination city or town. In all major cities we can deliver on the same day and within three business days in all other places. If the desired delivery date is not available in the order, then order shall be delivered within 1 business day for class 'A' cities and 3 business days for class 'B' cities of receipt of the order (Refer locations for more details).For non-perishable commodities, respective brand owners will be responsible for the quality of product.
● Lovenwishes commits the delivery on the date mentioned. However we do not commit on any time of the delivery. The delivery time on the order will be on the best effort basis
● The standard midnight delivery time is 11:00 pm to 12:30 am. This time may also very based on distance and difficulty in locating the address. The delivery person may have to call before the delivery. Lovenwishes would not be responsible to any surprise element, if the delivery person has to call before the delivery.
● Delivery of certain branded items may not be possible/delayed under certain un-controllable circumstances such as product is not available in the market or discontinued by the manufacturer. In such cases, similar product, nearest to the description shall be delivered. Conformance would be seeked from the customer for the same through e-mail. However, if there is no response from the customer within 24 hrs., it shall be assumed that s/he has agreed to the delivery of the alternate product.
● Request for cancellation of confirmed order can be made up to 1 day prior to the delivery date. You can send cancellation request at firstname.lastname@example.org
● The perishable commodities displayed on the site and the actual products delivered will be similar and may not be exact replicas as these items are hand-made and can vary. However, in all such cases the quantity specified in the order will be provided as desired.
● If ordered flowers / cake /sweets / chocolates are not available in the respective city or town, we shall deliver alternate flowers / cake /sweets of desired quality and equal to (or greater than) order value.
● No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made. All such claims if any, are to be raised within 24 hours of delivery /non-delivery.
● The owner of the site retains the right to refuse any order unconditionally.
● If there is no one available at the shipping address (to accept the delivery of your order) at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.
● All claims are subject to the jurisdiction of Court at Bangalore, India only.
● If the shipping address and/or contact phone number is incorrect and recipient is also un-reachable on phone OR if no one is available to accept the delivery of the perishable gift item (when delivery attempt is made) then in such cases the order will be assumed as executed & no refund will be made.
● While placing an order, please provide us with the following information for delivery at Hotel / Hospital.
Full address of the hotel.
Telephone number of the hotel.
Name of Tour company, if applicable.
Full address of the hospital.
Ward number or name.
Home address of recipient with phone number.
● If the recipient has not checked in at the hotel on the delivery date, the order will be left at the reception & the order will be assumed as executed. If the person has checked out of the hotel by delivery date, the order will be assumed as executed & no refund will be made in such cases.
● If Lovenwishes is unable to deliver your order (due to issue at our end), then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery.
● Quantities/ sizes specified on the site are indicative in nature and hence there can be slight variations in the delivered item, depending on the availability of the gift items
● Lovenwishes has taken every care for the accuracy of the information provided in the site. It has exercised due diligence in providing the latest products/information. However, Lovenwishes or its employees or its affiliates are not responsible for the loss or damage caused to any of the users due to the information inadvertently provided in the site. Discount Offers, if any are not applicable on Gift Coupons.
● The delivered item for the product categories 'Watches' and 'Apparels' may/ may not be exact replica of the images shown on the website (depending on the availability of the ordered gift item). Hence in such a case the delivered gift item for these 2 product categories (i.e. Watches and Apparels) shall be similar/ close-replica to the image shown for the ordered gift item.
● For delivery of gift items to Wedding Ceremonies/ Marriage Halls, we may not be able to assure the delivery to the bride and/or bride-groom because of non-accessibility of our delivery team to the couple. However, we shall ensure that the delivery is made to one of the responsible member of host. Also, if possible we shall provide you with the name of the recipient through our order confirmation mail.
● Genunity of information & interest of making payments:
The customer promises that the information provided to Lovenwishes is true, correct and accurate. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payment mention at prices in effect when such charges are incurred.
The customer agrees to defend indemnity & hold Lovenwishes and its affiliates harmless from all liabilities & expenses including attorneys fee related to any violation of this agreement by them and also for the use of the services or transmission of any message or information by them
Lovenwishes may modify this agreement from time to time without giving any prior information.
(For Choice of Gift Items, Choose from 'GIFT ITEMS' List in Left Panel)
Customer Care Number : +91-88265 26700 (9 AM to 6 PM Monday to Saturday Only)
Email : email@example.com